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A: If you have not contacted us and subscribed to Eyer already, please visit our website at https://eyer.ai . If you are subscribed already and can not find your keys, please create a ticket on our support site.

Q: Do you provide trials?

A: We sure do! Please visit our Discord server, “wave” hello and write that you want a trial.

Q: How secure is the Eyer data collector for Boomi Atoms?

A: Please see Security - Boomi data collector

Q: How will the Eyer connector / process instrumentation impact my Boomi licenses?

A: The Eyer connector will require 1 license (it will use the same connection if you deploy it in multiple processes). If you also monitor process executions / latency, you will need 1 license for the HTTP connector to transmit the latency data (same connection is re-used across all processes).

Q: What is the performance impact of your data collector for Boomi?

A: It is very low, we promise you! But if you want to read more about it, please see Performance impact

Q: Is there any way to Can I visualize the metrics?

A: Yes we provide a Grafana integration, please see Grafana Cloud integration - visualize metrics & baselines

Q: Can I run Telegraf manually in test mode before deploying it as a service?

A: Yes you can! Open a cmd or Powershell window and navigate to the Telegraf directory. Use “telegraf.exe --config <config file path + name> --test

Q: My Telegraf agent(s) get a 500 code, how to fixwhat do I do?

A: please submit a ticket

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A: Eyer needs at least 1 week of uninterrupted data before the anomaly detection is automatically enabled. If you already have >1 week of data, another option can simply be that there have not been any situations that trigger an alert.

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A: Your agent authentication key should be put in the Telegraf config file that was provided by Eyer, in the [[outputs.http]]/[[outputs.http.headers]]/authenticate section.

Q: My Telegraf agent do data collector does not receive any JMX data

A: Please make sure that all data collector components are running, see the Boomi - data Data collector install for information on how to verify

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Q: Are there any different monitoring capabilities on atoms Atoms vs moleculesMolecules?

A: Currently no

Q: I have questions that are not answered here

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